Bookshaker

Customer service has been central to Dell's success - this book is packed with practical techniques and proven insights for improving performance. - Michael Dell, CEO, Dell When You Get This One...

The street-smart guide for entrepreneurs, sales people and professional negotiators. Written by a veteran salesman and negotiator with a track record spanning millions in sealed deals, this book...

Bare Knuckle Selling gives you all the information you'll need to be the best in your class, whether you are a seasoned sales person or for those just starting out in the wonderful world of selling...

"Suze is a messiah to businesses who want to engage, not bore, their customers, even if writing comes as a bit of a chore." - Ann Handley, MarketingProfs.com Considering that around 99 percent of...

Without English to English to help you, could you*... 1. Receive a stiffie in Stamford? 2. Buy some broadloom in Bradford? 3. Get gazumped in Galveston? 4. Eat aragula in Aberdeen? 5. Go to the...

Organisations are changing. The days of top-down authority are gone. More and more managers and leaders are working on projects where no single person is 'the boss'. There is more project working,...

Presentations can be dull, boring and the phrase "death by PowerPoint" has entered the language; but they are usually important. It is worth taking steps to enliven them. This book shows how some...

Turbo Boost Your Writing Productivity Whether you write for a living or whether you have a writing project that's absorbing your time, it's very likely that you're over-worked, over-stretched and...

Talking with other people is an integral part of our lives, at work, at home and socially. Communicating to good effect requires some skill: building relationships with colleagues, clients, partners...

The Essential Guide for Mum Ultrapreneurs In this inspiring, informative and groundbreaking book for entrepreneurial mums, Susan ?dev and Mark Weeks share nuggets of wisdom from over 30 well known...

Using NLP and Hypnotic Language Patterns on CVs, R?sum?s & Interviews to Get the Job You Deserve ... Do you want an unfair advantage when Job Hunting? Would you like to know how to use leading edge...

How does it feel when you imagine using the right words to become irresistibly persuasive... The Persuasion Skills Black Book is a manual for quickly learning some very powerful hypnotic language...

Putting things in writing to create messages that they are clear, informative and impressive is not easy. If your message must be persuasive too then it can be downright difficult. The text for a...

The ability to communicate and present your ideas clearly and with impact is an essential business skill that gives you a decisive advantage in the workplace and beyond. Based on Gill Graves'...

More people than ever are having to fund their own care without professional help to navigate what has become a very complex care system. This book sets out all your options in an easy to digest...

Ever had the feeling that you could dream up better TV shows than those currently on offer? Ever had an idea for a new TV show, but haven't quite known what to do, or where to go with it? Ever...

The Essential Guide to Achieving Exceptional Levels of Performance in Business, Sport and Life! The Inner Winner contains proven performance psychology tactics that you can use to enhance your...

"The world's best-selling sex guide - ever" THE GUARDIAN "The ultimate sex and relationship guide" **** [4 stars] COSMOPOLITAN "The ultimate guide to finding fulfillment" THE DAILY STAR The Lovers'...

Get the secrets of successful business mums and dads so you can grow a great business too. This essential guide takes you step by step through starting and running a successful business. Read...

Chock-full of know-how and experience, and written in a style that is both rigorous and refreshingly light on jargon, The Performance Papers is an invaluable handbook for leaders who practise - or...

THE PERSUADER shows you how to harness the power of emotions to dramatically increase your ability to win more business. By the time you've read THE PERSUADER, you will be able to make presentations...

...everything you ever wanted You can't get rich and happy just by sending out positive vibes, but you can: * Learn Happiness Habits from Positive Psychology * Tame your Fear with Cutting Edge...