David Thompson

It is a thorough manual that gives customer care representatives the skills and tactics they need to succeed under challenging circumstances. This book, which is written with clarity and insight,...

Unfortunately, sometimes children experience the unexpected death of a loved one or friend and struggle to understand it and cope with it. At the same time many parents struggle to help their kids...

Since the days of bartering and trade, the ability to sell has been essential in conducting hand-to-hand business in the world. In those days, even though there was no exchange of money, you still...

Since the days of bartering and trade, the ability to sell has been essential in conducting hand-to-hand business in the world. In those days, even though there was no exchange of money, you still...

From author Dave Thomas, author of Grandma Went to Heaven, comes this fun new adventure of one boy who learns what it's like when Mr. Flu comes to visit. David Thomas is an African American poet and...

From author Dave Thomas, author of Grandma Went to Heaven, comes this fun new adventure of one boy who learns what it's like when Mr. Flu comes to visit. David Thomas is an African American poet and...

The thorough manual "Unmasking Dark Psychology: Understanding Manipulation and Influence: Protecting Yourself from Psychological Predators" explores the complex field of dark psychology and gives...