The co-author of the best-selling Getting to Yes explains how to use the word "No" effectively and in a positive way to defend one's personal interests in personal and professional situations while preserving one's relationships with others, introducing a series of essential life skills designed to help readers assert themselves without destructive repercussions. Reprint. 40,000 first printing.
| Author: William Ury |
| Publisher: Bantam |
| Publication Date: December 26, 2007 |
| Number of Pages: 272 pages |
| Language: English |
| Binding: Paperback |
| ISBN-10: 0553384260 |
| ISBN-13: 9780553384260 |