Sale 12%
AMACOM
Powerful Phrases for Effective Customer Service: Over 700 Ready-to-Use Phrases and Scripts That Really Get Results
Product Code:
9780814420324
ISBN13:
9780814420324
Condition:
New
$19.99
$18.31
Sale 8%
Presents seven hundred phrases intended to convey courtesy, warmth, and assurance that can be used in fifty different scenarios of dealing with challenging customers and fixing employee-caused problems.
| Author: Renee Evenson |
| Publisher: AMACOM |
| Publication Date: September 12, 2012 |
| Number of Pages: 304 pages |
| Language: English |
| Binding: Paperback |
| ISBN-10: 081442032X |
| ISBN-13: 9780814420324 |
Powerful Phrases for Effective Customer Service: Over 700 Ready-to-Use Phrases and Scripts That Really Get Results
$19.99
$18.31
Sale 8%
Presents seven hundred phrases intended to convey courtesy, warmth, and assurance that can be used in fifty different scenarios of dealing with challenging customers and fixing employee-caused problems.
| Author: Renee Evenson |
| Publisher: AMACOM |
| Publication Date: September 12, 2012 |
| Number of Pages: 304 pages |
| Language: English |
| Binding: Paperback |
| ISBN-10: 081442032X |
| ISBN-13: 9780814420324 |
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