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This revised and updated 8th edition retains its focus on processes that require understanding, have variation, must be properly controlled, have a capability, and need improvement - as reflected in the five sections of the book.
| Author: John Oakland, Robert Oakland |
| Publisher: Routledge |
| Publication Date: Sep 02, 2024 |
| Number of Pages: NA pages |
| Language: English |
| Binding: Hardcover |
| ISBN-10: 1032573716 |
| ISBN-13: 9781032573717 |
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