Lulu.com
Rpr: A Problem Diagnosis Method for IT Professionals
Product Code:
9781447844433
ISBN13:
9781447844433
Condition:
New
$39.95
Rpr: A Problem Diagnosis Method for IT Professionals
$39.95
RPR (Rapid Problem Resolution) is a problem diagnosis method specifically designed for IT professionals. This book covers why the RPR method is needed, how it helps 3rd Line Support people, how the method works and what's needed to deploy RPR. If you want to improve your own problem diagnosis skills or those of your team, this book is for you.
| Author: Paul Offord |
| Publisher: Lulu.com |
| Publication Date: Aug 27, 2011 |
| Number of Pages: 256 pages |
| Binding: Paperback or Softback |
| ISBN-10: 1447844432 |
| ISBN-13: 9781447844433 |
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