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Business Science Reference

Successful Customer Relationship Management Programs and Technologies: Issues and Trends

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Product Code: 9781466602885
ISBN13: 9781466602885
Condition: New
$206.60

Successful Customer Relationship Management Programs and Technologies: Issues and Trends

$206.60
 
The field of Customer Relationship Management (CRM) has broadened greatly in recent years as technological applications have expanded. Successful Customer Relationship Management Programs and Technologies: Issues and Trends offers the latest research and developments for researchers, practitioners, and academics alike. This volume contains case studies, methodologies, frameworks, and architectures, and generally the cutting edge in research within the field of customer relationship management. In order to stay abreast of the latest updates in the field, a volume like this serves as a reference book and handbook for semantics and follow-through for managers and decision-makers.


Author: Riyad Eid
Publisher: Business Science Reference
Publication Date: Mar 31, 2012
Number of Pages: 360 pages
Binding: Hardback or Cased Book
ISBN-10: 1466602880
ISBN-13: 9781466602885
 

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