Your customers are the life blood of your business. Author Philip Espinosa presents a simple approach, using a powerful communication technique to connect with your customers. Restore full service by proactively informing your customers about the status, the next steps, the approximate timeline and the planned outcomes they can expect. In conversational language you will learn what this technique is and how you can master it -- today.
Author: Philip Espinosa |
Publisher: Createspace Independent Publishing Platform |
Publication Date: Oct 12, 2012 |
Number of Pages: 192 pages |
Binding: Paperback or Softback |
ISBN-10: 1479283126 |
ISBN-13: 9781479283125 |