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Recommended Practices for Office of Inspectors General Use of New Media
$17.51
Createspace Independent Publishing Platform
Recommended Practices for Office of Inspector General Hotlines
Product Code:
9781491016169
ISBN13:
9781491016169
Condition:
New
$17.51
Recommended Practices for Office of Inspector General Hotlines
$17.51
This report offers guidance to Offices of Inspectors General (OIGs) on ways to enhance the efficiency of their complaint management process through improved Hotline operations. In order to best manage OIG resources and to fulfill organizational mission requirements, Hotline operators must be able to elicit information from complainants quickly and efficiently and, to the extent possible, assist in segregating legitimate complaints from those that are frivolous, malicious, repetitive, or otherwise unsuitable for further Inspector General action.
| Author: Department of Homeland Security |
| Publisher: Createspace Independent Publishing Platform |
| Publication Date: Jul 18, 2013 |
| Number of Pages: 42 pages |
| Binding: Paperback or Softback |
| ISBN-10: 1491016167 |
| ISBN-13: 9781491016169 |
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