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Words Matter: How One Little Word Can Change the Way You Do Business
Product Code:
9781496066411
ISBN13:
9781496066411
Condition:
New
$12.33
Words Matter: How One Little Word Can Change the Way You Do Business
$12.33
Words matter. How we talk about our customers will have a direct impact on how we "think" about our customers. As you will learn from this book, customers are not "a" customer or "the" customer. They are MY customer and YOUR customer. If we fail to remember that, sooner or later they will become someone else's customer.
| Author: Norman P. MacDonald |
| Publisher: Createspace Independent Publishing Platform |
| Publication Date: Sep 08, 2014 |
| Number of Pages: 78 pages |
| Binding: Paperback or Softback |
| ISBN-10: 1496066413 |
| ISBN-13: 9781496066411 |
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