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Total Quality Management (TQM) is a business philosophy that yields customer satisfaction and continuous process improvement
| Author: Michael B. Weinstein |
| Publisher: CRC Press |
| Publication Date: Aug 11, 1997 |
| Number of Pages: 222 pages |
| Binding: Hardback or Cased Book |
| ISBN-10: 1566702836 |
| ISBN-13: 9781566702836 |
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