Executive Accountability: Creating the Environment for Business Value from Technology : 9781567206036

Better strategic decisions lead to higher customer acceptance, improved user satisfaction, and measurable business results.

Using proven processes, frameworks, and tools, this book is a powerful resource for executives, business owners, and professionals looking to improve delivery of benefits from technology projects and manage risks. As the power of technology in the business world continues to grow, executive accountability, leadership, and involvement are critical to achieve measurable business benefits from technology investments. The authors look realistically at how technology is chosen, how to evaluate existing technology, and how to deliver value. Themes and topics include building open communication and productive collaboration; organization-wide structure, frameworks and tools for strategic decision-making; and risk management advice.