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Customer Relationship Management: Complete CRM Strategy Guide for High Profits in your Business
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CRC Press
A Practical Guide to Crm: Building More Profitable Customer Relationships
Product Code:
9781578201020
ISBN13:
9781578201020
Condition:
New
$69.70
A Practical Guide to Crm: Building More Profitable Customer Relationships
$69.70
In the global economy, the customer has more and better choices than ever before, bringing on one of the biggest challenges the business community faces today - customer loyalty and retention. This book explores how to use CRM to integrate various channels and media of customer contact from the Internet through field sales into one system.
| Author: Janice Reynolds |
| Publisher: CRC Press |
| Publication Date: Feb 05, 2002 |
| Number of Pages: 304 pages |
| Binding: Paperback or Softback |
| ISBN-10: 1578201020 |
| ISBN-13: 9781578201020 |
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