This text covers topics including CRM implementation across Internet and wireless channels; wireless cryptographic systems; mobile payments; negative critical incidents and quality attributes satisfaction; and Internet use in hotels.
| Author: P. Candace Deans |
| Publisher: IRM Press |
| Publication Date: Apr 29, 2011 |
| Number of Pages: 282 pages |
| Binding: Hardback or Cased Book |
| ISBN-10: 1591405661 |
| ISBN-13: 9781591405665 |
Related Products
Sale 1%
