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Information Science Reference
Cases on Managing E-Services
Product Code:
9781605660646
ISBN13:
9781605660646
Condition:
New
$217.52
Cases on Managing E-Services
$217.52
After the first wave of e-commerce and e-business implementations, we are witnessing an e-services paradigm shift in the way businesses, governments and consumers are using Internet-based technologies and mobile communications to innovate and produce new products and services. Cases on Managing E-Services presents a wide range of real-life case studies in e-services in fields such as e-libraries, e-medicine, and e-insurance. Providing concrete examples of successes and pitfalls of e-services management, this unprecedented scholarly contribution also offers a much-needed definition and typology of e-services and their main characteristics through theoretical papers and case studies.
| Author: Ada Scupola |
| Publisher: Information Science Reference |
| Publication Date: Oct 31, 2008 |
| Number of Pages: 324 pages |
| Binding: Hardback or Cased Book |
| ISBN-10: 1605660647 |
| ISBN-13: 9781605660646 |
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