Lioncrest Publishing
Ai Is My Friend: A Practical Guide For Contact Centers
Product Code:
9781619618015
ISBN13:
9781619618015
Condition:
New
$18.13
As a customer service professional, your goal is to help your customers by solving their concerns quickly and effectively. This isn't easy to accomplish if you're spending half of your day on repetitive processes that slow down progress. Recent advances in technology make it possible-here and now-to manage those tasks, and Mikhail Naumov will show you how to transform your contact center and your business with practical artificial intelligence. "AI Is My Friend" describes how machine learning software enhances your contact center's performance. In this guide "from the trenches," Mikhail reveals what you must know about incorporating AI solutions in a contact center, making this book an indispensable customer service handbook for the twenty-first century.
| Author: Mikhail Naumov |
| Publisher: Lioncrest Publishing |
| Publication Date: Oct 10, 2017 |
| Number of Pages: 150 pages |
| Language: English |
| Binding: Paperback/Computers |
| ISBN-10: 161961801X |
| ISBN-13: 9781619618015 |
Ai Is My Friend: A Practical Guide For Contact Centers
$18.13
As a customer service professional, your goal is to help your customers by solving their concerns quickly and effectively. This isn't easy to accomplish if you're spending half of your day on repetitive processes that slow down progress. Recent advances in technology make it possible-here and now-to manage those tasks, and Mikhail Naumov will show you how to transform your contact center and your business with practical artificial intelligence. "AI Is My Friend" describes how machine learning software enhances your contact center's performance. In this guide "from the trenches," Mikhail reveals what you must know about incorporating AI solutions in a contact center, making this book an indispensable customer service handbook for the twenty-first century.
| Author: Mikhail Naumov |
| Publisher: Lioncrest Publishing |
| Publication Date: Oct 10, 2017 |
| Number of Pages: 150 pages |
| Language: English |
| Binding: Paperback/Computers |
| ISBN-10: 161961801X |
| ISBN-13: 9781619618015 |
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