Emerald Publishing Ltd (Iap)
Authentic Customer Centricity (HC)
Product Code:
9781623969134
ISBN13:
9781623969134
Condition:
New
$107.77
Authentic Customer Centricity (HC)
$107.77
This book offers a breakthrough formula for creating a sustainable customer centric organization, which forms the key to enduring business success. This new blueprint entails a systematic and integrated journey towards customer centricity. In this book, Dr. Zafer has provided a sorely needed guidebook for executives to become a successful customer centric company. He shows us how companies can deliver a superior customer experience that result in trusted customer relations that can boost profitability. This is the book you should read if you want to deliver a superior customer experience in a sustainable way.
| Author: Alkhatani Saad Zafer |
| Publisher: Emerald Publishing Ltd (Iap) |
| Publication Date: Jun 30, 2015 |
| Number of Pages: 118 pages |
| Binding: Hardback or Cased Book |
| ISBN-10: 1623969131 |
| ISBN-13: 9781623969134 |
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