Business Expert Press
Obtaining Value from Big Data for Service Delivery
Product Code:
9781631572227
ISBN13:
9781631572227
Condition:
New
$21.99
$19.75
Sale 10%
Obtaining Value from Big Data for Service Delivery
$21.99
$19.75
Sale 10%
Big data is an emerging phenomenon that has enormous implications and impacts upon business strategy, profitability, and process improvements. All service systems generate big data these days, especially human-centered service systems. It has been characterized as the collection, analysis and use of data characterized by the five Vs: volume, velocity, variety, veracity, and value (of data). This booklet will help middle, senior, and executive managers to understand what big data is; how to recognize, collect, process, and analyze it; how to store and manage it; how to obtain useful information from it; and how to assess its contribution to operational, tactical, and strategic decision-making in service-oriented organizations.
| Author: Stephen H. Kaisler |
| Publisher: Business Expert Press |
| Publication Date: Dec 21, 2015 |
| Number of Pages: 188 pages |
| Binding: Paperback or Softback |
| ISBN-10: 1631572229 |
| ISBN-13: 9781631572227 |