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Solving Problems: A problem manager's handbook, a guide to implementing problem process for IT services
$17.52
BCS, The Chartered Institute for IT
Problem Management: An implementation guide for the real world : 9781780172415
Product Code:
9781780172415
ISBN13:
9781780172415
Condition:
New
$52.16
Problem Management: An implementation guide for the real world : 9781780172415
$52.16
Problem management is the IT service management process that tends to return more benefits more quickly than any of the others. This book offers real-world guidance on all aspects of implementing and running an effective problem management function. It gives IT practitioners, consultants and managers the tools to add real value to their businesses.
| Author: Michael G. Hall |
| Publisher: BCS, the Chartered Institute for IT |
| Publication Date: Nov 26, 2014 |
| Number of Pages: 190 pages |
| Binding: Paperback or Softback |
| ISBN-10: 1780172419 |
| ISBN-13: 9781780172415 |
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