Consultancy in Public Services: Empowerment and Transformation

Based on the authors' twenty-five year experience of consultancy in the public services, this book develops an empowering approach to thinking about and doing consultancy with public services. It challenges the traditional view that the consultants are brought in as experts and instead examines ways of using consultancy to empower staff, patients, service users and members of the public, so that they can take part in developing, changing, innovating and ultimately transforming these services. The book includes chapters explaining consultancy, on preparing bids, on negotiations and on the importance of assessment and review which are geared towards the needs of those working in public and third sectors, either as or with consultants. It includes a glossary, abbreviations, helpful contacts and websites which are valuable for quick reference and to aid further understanding.

Author: Robert Adams

Publisher: Policy Press

Publication Date: Sep 01, 2012

Number of Pages: 256 pages

Binding: Paperback or Softback

ISBN-10: 1847424686

ISBN-13: 9781847424686