Grosvenor House Publishing Limited
Learning To Run - A Guide To Business Process Re-engineering
Product Code:
9781908596901
ISBN13:
9781908596901
Condition:
New
$20.21
Learning To Run - A Guide To Business Process Re-engineering
$20.21
David Broadbent presented a number of theories round a case study at the OMG 'BPM Think Tank' in November 2008 in Putten, Netherlands. The main points were that lots of organisations suffer from some or all of the following: - No Cross-functional communication or co-operation. - No understanding of the end-to-end process - No ownership of the end-to-end process - Blame culture - Silo mentality - Resistance to change - Lack of process capability maturity to actually implement change A number of those present suggested that David put his theories on culture being seen as an afterthought into a book.
| Author: David Broadbent |
| Publisher: Grosvenor House Publishing Limited |
| Publication Date: Jan 23, 2012 |
| Number of Pages: 218 pages |
| Binding: Paperback or Softback |
| ISBN-10: 1908596902 |
| ISBN-13: 9781908596901 |
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