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Effective Skills Training: A Guide For Effective Customer Service Skills in the Workplace
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TESOL Press
Effective Practices in Workplace Language Training: Guidelines for Providers of Workplace English Language Training Services
Product Code:
9781931185004
ISBN13:
9781931185004
Condition:
New
$45.95
$41.12
Sale 11%
Effective Practices in Workplace Language Training: Guidelines for Providers of Workplace English Language Training Services
$45.95
$41.12
Sale 11%
New 2014 updated technology plan. This book is a valuable resource for workplace language training providers as well as corporations and organizations wishing to employ such providers' services. It serves as a guide to promote quality and accountability among providers. This book also offers insights that enable providers and client organizations to develop realistic expectations for their workplace language training programs. The practices outlined in this text are illustrated with useful case studies drawn from successful English language training situations.
| Author: Joan Friedenberg |
| Publisher: Tesol Press |
| Publication Date: Jan 01, 2014 |
| Number of Pages: 126 pages |
| Binding: Paperback or Softback |
| ISBN-10: 193118500X |
| ISBN-13: 9781931185004 |
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