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WS PROFESSIONAL

Positioning Services In Competitive Markets

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Product Code: 9781944659127
ISBN13: 9781944659127
Condition: New
$12.58

Positioning Services In Competitive Markets

$12.58
 
What makes consumers or institutional buyers select, and remain loyal to, one service provider over another? Without knowing which product features are of specific interest to customers, it is hard for managers to develop an appropriate strategy. As competition intensifies in the service sector, it is becoming more important for service organizations to differentiate their products in ways meaningful to customers. Positioning Services in Competitive Markets is the second volume in the Winning in Service Markets Series by services marketing expert Jochen Wirtz. Scientifically grounded, accessible and practical, the Winning in Service Markets Series bridges the gap between cutting-edge academic research and industry practitioners, and features best practices and latest trends on services marketing and management from around the world.

Author: Jochen Wirtz
Publisher: Ws Professional
Publication Date: Sep 27, 2017
Number of Pages: 50 pages
Language: English
Binding: Paperback
ISBN-10: 1944659129
ISBN-13: 9781944659127
 

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