Process Management and Burnout Prevention : A Human-Centred Approach to Reducing Work-Related Stress

How can we work towards ensuring that organisations are robust and highly productive and avoid issues such as tiredness, burnout, high employee turnover, motivational issues, or problems with the emotional climate? Bringing together the fields of process management and organisational behaviour for the first time, this book provides sorely needed practical guidance on how organisations can diagnose, anticipate, and address psychological issues in their workforces as well as process vulnerabilities in their operations. Advocating for a human-centred approach to process management, the authors help discover and prevent negative psychological issues related to emotional exhaustion. This book offers a step-by-step toolkit for burnout recognition and systematic prevention using established process management tools. Thus, the book offers a deep look into psychological aspects far beyond classical process management.

Author: Yevgen Bogodistov, J?gen Moormann

Publisher: Palgrave Macmillan

Publication Date: Jul 04, 2024

Number of Pages: NA pages

Language: English

Binding: Hardcover

ISBN-10: 3031566149

ISBN-13: 9783031566141