Springer
Serviceology for Services: 5th International Conference, Icserv 2017, Vienna, Austria, July 12-14, 2017, Proceedings
Product Code:
9783319612393
ISBN13:
9783319612393
Condition:
New
$61.47
Serviceology for Services: 5th International Conference, Icserv 2017, Vienna, Austria, July 12-14, 2017, Proceedings
$61.47
This book constitutes the refereed proceedings of the 5th International Conference on Serviceology for Services, held in Vienna, Austria, in July 2017.
The 21 full papers and one tutorial paper presented in this volume were carefully reviewed and selected from 75 submissions. The papers are organized around the following topics: human-centered service; customer satisfaction; service innovation and marketing; service design.
| Author: Yoshinori Hara |
| Publisher: Springer |
| Publication Date: Jul 04, 2017 |
| Number of Pages: 237 pages |
| Binding: Paperback or Softback |
| ISBN-10: 3319612395 |
| ISBN-13: 9783319612393 |
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