Today, it is essential for organisations to pay greater attention to data and information, which must be considered as a valuable strategic resource. However, many organisations are challenged by determining the right way to improve the level of data quality.
Sasa Baskarada presents a capability maturity model for information quality management process assessment and improvement. The author employed six exploratory case studies and a four round Delphi study to gain a better understanding of the research problem and to build the preliminary model, which he then applied in seven international case studies for further enhancement and external validation. The model is a set of evaluation tools and methodologies, which are intended to assist with the identification of relevant problems and solutions. Thus, the Information Quality Management Capability Maturity Model (IQM-CMM) may provide organisations with a measure of their maturity in information quality management, along with recommendations for increasing the level of maturity.
| Author: Sasa Baskarada |
| Publisher: Vieweg+teubner Verlag |
| Publication Date: Nov 17, 2009 |
| Number of Pages: 348 pages |
| Binding: Paperback or Softback |
| ISBN-10: 3834809853 |
| ISBN-13: 9783834809858 |