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Business Process Management (BPM): Concepts, and how to apply and integrate it with IT
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Our Knowledge Publishing
ITIL and BPM Integrated in the Software Release Process
Product Code:
9786207223114
ISBN13:
9786207223114
Condition:
New
$28.49
ITIL and BPM Integrated in the Software Release Process
$28.49
The aim of this research paper is to present a case study of a software development company, which analysed the Software Version Release Management process carried out for the client, as well as the problems that occurred in this execution during the period observed. In addition, the theoretical concepts of the processes contained in the ITIL library will be presented, with a focus on Release Management, and the concepts related to Business Process Management, according to the BPM methodology. This research also addresses how the theoretical contextualisation was applied to the company's processes, what tools were adopted, what results were obtained and whether the objective of structuring the processes and solving the problems encountered was achieved.
| Author: Dacyr Dante de Oliveira Gatto |
| Publisher: Our Knowledge Publishing |
| Publication Date: Feb 29, 2024 |
| Number of Pages: 52 pages |
| Binding: Paperback or Softback |
| ISBN-10: 620722311X |
| ISBN-13: 9786207223114 |
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