Service Quality in Commercial Banks

After the Industrial Revolution we now have the Technology Revolution. Technology is changing the way we live, the way we work and the nature of work life itself. As science continues to advance we will increasingly see technology being integrated as a natural part of our day-to-day existence. All this will mean information that is readily accessible at reduced costs to all those who want it.

Author: M. Edwin Gnanadhas

Publisher: Discovery Publishing House Pvt Ltd

Publication Date: Apr 01, 2011

Number of Pages: 250 pages

Binding: Hardback or Cased Book

ISBN-10: 8183568254

ISBN-13: 9788183568258