Createspace Independent Publishing Platform
Customer Service Course: Necessary Skills For Effective Customer Service
$10.51
Createspace Independent Publishing Platform
Technical Customer Service Course: The Workbook for Service Professionals
Product Code:
9781481812191
ISBN13:
9781481812191
Condition:
New
$26.14
Technical Customer Service Course: The Workbook for Service Professionals
$26.14
The Technical Customer Service Course was designed to offer technical service providers a better understanding of the powerful connection between the specialist and the client. More often, technicians overlook the importance of client & customer service, and in todays market, emerging complex technology has forced technical specialist to be more than just a break fix agent. This course will equip individuals, team members, managers and corporate stakeholders with the necessary tools to begin a campaign to: * Build better relationships. * Convert previous customers to repeat clients. * Maintain more clients. * Increase the service value add. * Grow your business through customer service. * Attract and retain better employees and clients
| Author: Scott A. Coulter |
| Publisher: Createspace Independent Publishing Platform |
| Publication Date: Jan 18, 2013 |
| Number of Pages: 136 pages |
| Binding: Paperback or Softback |
| ISBN-10: 148181219X |
| ISBN-13: 9781481812191 |
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