Createspace Independent Publishing Platform
Effective Skills Training: A Guide For Effective Customer Service Skills in the Workplace
$12.55
Createspace Independent Publishing Platform
Customer Service Course: Necessary Skills For Effective Customer Service
Product Code:
9781484976944
ISBN13:
9781484976944
Condition:
New
$10.51
Customer Service Course: Necessary Skills For Effective Customer Service
$10.51
The main focus of this course is to provide the necessary skills for effective customer service. The most important people in any successful organization are the staff. Without properly trained and motivated staff no company can provide an effective service to their customers. Well trained staff have confidence and enjoy their work. They are more effective in what they do, and are more capable to meet customer requirements. Training should be an ongoing process, and not just a once off event. It should become part of the company culture, and the accepted way of doing business. Subjects covered in this course include Effective Communication Telephone Skills Listening Skills Dealing with Clients The Main Purpose Of Staff Training Effective Communication. Listening Skills. Customer Loyalty.
| Author: Online Trainees |
| Publisher: Createspace Independent Publishing Platform |
| Publication Date: May 16, 2013 |
| Number of Pages: 60 pages |
| Binding: Paperback or Softback |
| ISBN-10: 1484976940 |
| ISBN-13: 9781484976944 |
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