Emerald Publishing Ltd (Iap)
Building a Customer Service Culture: The Seven Serviceelements of Customer Success (Hc)
$107.77
Createspace Independent Publishing Platform
Excellent Customer Service: How To Build a Customer Service Culture in a Retail Environment
Product Code:
9781491273197
ISBN13:
9781491273197
Condition:
New
$15.78
Excellent Customer Service: How To Build a Customer Service Culture in a Retail Environment
$15.78
In ten easy chapters the author explains how to successfully build a culture of excellent customer service in a retail environment. This book begins with hiring and ends with measuring the results. Learn to keep it simple, focus on what counts, engage your associates and lead the team by example. This book will define the culture and teach you how to deliver it.
| Author: E. J. Bones |
| Publisher: Createspace Independent Publishing Platform |
| Publication Date: Aug 22, 2013 |
| Number of Pages: 118 pages |
| Binding: Paperback or Softback |
| ISBN-10: 1491273194 |
| ISBN-13: 9781491273197 |
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