CRC Press
The Call Center Dictionary: The Complete Guide to Call Center and Customer Support Technology Solutions
Product Code:
9781578200955
ISBN13:
9781578200955
Condition:
New
$53.15
The Call Center Dictionary: The Complete Guide to Call Center and Customer Support Technology Solutions
$53.15
Your company needs a call center to be competitive in the 21st century. This book is your guide to the technology, techniques, and trends in today's call centers. The Call Center Dictionary contains all the information you need to: Understand: Your boss,
| Author: Madeline Bodin |
| Publisher: CRC Press |
| Publication Date: Jan 03, 2002 |
| Number of Pages: 232 pages |
| Binding: Paperback or Softback |
| ISBN-10: 1578200954 |
| ISBN-13: 9781578200955 |
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