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The implementation of a Social CRM strategy

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Product Code: 9786205940198
ISBN13: 9786205940198
Condition: New
$45.05

The implementation of a Social CRM strategy

$45.05
 
Customer Relationship Management (CRM) is necessary today in Tunisia and in particular in the banking sector, as elsewhere, to face the ever fiercer competition; as well as the integration of social networks, at all levels of the marketing strategy. These two notions gathered in one, lead us to the concept of Social CRM. In this project, I have tried to talk about this new concept which allows to facilitate the customer relationship in different sectors such as the banking sector.


Author: Jmili Mariem
Publisher: Our Knowledge Publishing
Publication Date: Apr 29, 2023
Number of Pages: 56 pages
Binding: Paperback or Softback
ISBN-10: 6205940191
ISBN-13: 9786205940198
 

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