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PRINCE2(R) is a widely used project management method that can be tailored to any project, of any size, in any environment, by any company. If you want the best results from all your projects,...

ISO/IEC 20000 es un est?ndar internacional importante para los proveedores de servicios de TI. La implementaci?n y certificaci?n seg?n esta norma mejorar? sus procesos y pr?cticas de negocio, y dar?...

ISO/IEC 20000 ist ein wichtiger internationaler Standard f?r IT-Dienstleister. Die Implementierung und Zertifizierung dieser Norm verbessert Ihre Gesch?ftsprozesse und -praktiken und versichert Ihren...

Implementing ISO 9001: 2015: A practical guide to busting myths surrounding quality management systemsAuthor: Andrew W. NicholsPublisher: ItgpPublication Date: Oct 04, 2022Number of Pages: 154...

ISO/IEC 20000 is an important international standard for IT service providers. Implementation and certification will improve your business processes and practices and will reassure your customers...

""This comprehensive research consistently portrays a set of common factors that precedes each disaster - poor management, a lack of proper planning and weak risk management practices. An eye-opener...

The changing global economy, together with recent corporate and IT governance developments, all provide the context within which organisations have to assess risks to the information assets on which...

How do you engage with your peers when they think you're there to stop them working? Corporate information security is often hindered by a lack of adequate communication between the security team and...

Understand Metrics and KPIs for IT Service Management When companies look to identify opportunities for improvement, they often turn to Key Performance Indicators (KPIs) to measure their current...

Ideal for information security managers, auditors, consultants and organisations preparing for ISO 27001:2022 certification.Author: Bridget KenyonPublisher: ItgpPublication Date: Jul 11, 2024Number...

Following the success of the first edition, this book has been re-released to reflect the ISO/IEC 27001:2022 and ISO/IEC 27002:2022 updates.Ideal for information security managers, auditors,...

A quick guide to better IT Service Management Many organisations rely on a mishmash of different technologies and ad hoc working practices to deliver products and services. This makes it very...

ISO/IEC38500 is the international standard for the corporate governance of information and communication technology. The purpose of the standard is to create a framework to ensure that the Board is...

Accessible and professional advice on how to implement an ISO14001 environmental management system In the 21st century, business has to take sustainability seriously. As public opinion becomes...

The essentials of Business Continuity Management in a nutshell. ISO22301: A Pocket Guide will help you understand the Business Continuity international practice, and provides guidance on the best way...

Bridging the gap between ISO27001 and Windows(R) security Most ISO27001 implementations will involve a Windows(R) environment at some level. The different approaches to security, however, mean that...

Implement Asset Management and reap the rewards! IT Asset Management (ITAM) is the set of business practices that join financial, contractual and inventory functions to support life cycle management...

This book provides expert information security management and governance guidance based on ISO 27001:2022 and ISO 27002:2022.Author: Alan Calder, Steve WatkinsPublisher: ItgpPublication Date: Jun 27,...

This pocket guide provides you with an insider's detailed description of Accenture's IT governance policy and details its governance structure. It will show how effective IT governance links IT...

An Introduction to IT Governance If you are unsure what IT governance is, or how it is relevant to your business, this pocket guide is for you. It outlines the key drivers for IT governance in the...

Recommended textbook for the Open University's postgraduate information security course and the recommended text for all IBITGQ ISO 27001 coursesIn this updated edition, renowned ISO 27001/27002...

Where your information security is concerned, prevention is better than cure. If you want to tackle the problem of information security, you cannot rely on the help of technology alone. Information...

How can you be sure that IT outsourcing will improve your bottom line? Outsourcing the IT function looks attractive. It can offer you greater flexibility and cost savings, and enable you to focus on...

This guide contains everything you need to know to pass the ITIL 4(R) Strategic Leader Digital and IT Strategy certificate, plus more.It covers practices and concepts that are not addressed as part...

Prepare for the ITIL Foundation exam ITIL is best practice for IT Service Management, developed by the UK government and globally adopted in both the public and private sectors. ITIL is not...

Taking you through the ITIL Foundation exam and beyond. ITIL is the best practice methodology for IT Service Management, developed by the UK government and globally adopted in both the public and...

Have you ever wondered whether your business continuity plan is any good, or whether you've even got a business continuity plan? Anyone can write a simple document, call it a business continuity plan...

A framework for better management practice The transition from individual contributor to manager is arguably the hardest career change to make. It can be overwhelming, and there is plenty of bad...

The book provides a general discussion and education about information security breaches, how they can be treated and what ISO27001 can offer in that regard, spiced with a number of real-life stories...

In an organisational context, you need to be able to influence well in a variety of situations. These can include but are not limited to: Networking and developing good interpersonal relationships;...