The Art Of It Service Management: A Concise And Holistic Focus On Quality Within It Service Management

This book is designed to highlight certain useful, helpful, and in some cases critical elements and considerations related to service management in general and specific to the IT service management arena. The overall objectives are to help with the retention of valuable staff, maintain and retain satisfied clients, and subsequently lend to company profitability and stability.

Author: Levin J Allen

Publisher: Levin\\Allen United States

Publication Date: Feb 27, 2018

Number of Pages: 143 pages

Language: English

Binding: Paperback

ISBN-10: 0692073809

ISBN-13: 9780692073803