WS PROFESSIONAL
Balancing Capacity And Demand In Service Operations (Winning in Service Markets)
Product Code:
9781944659271
ISBN13:
9781944659271
Condition:
New
$12.58
Balancing Capacity And Demand In Service Operations (Winning in Service Markets)
$12.58
Preface -- Introduction -- Fluctuations in demand threaten profitability -- Defining productive service capacity -- Understand patterns of demand -- Inventory demand through waiting lines and queuing systems -- Customer perceptions of waiting time -- Inventory demand through reservation systems -- Create alternative use for otherwise wasted capacity -- Conclusion -- Summary -- Endnotes
| Author: Jochen Wirtz |
| Publisher: WS PROFESSIONAL |
| Publication Date: Oct 31, 2017 |
| Number of Pages: 54 pages |
| Language: English |
| Binding: Paperback |
| ISBN-10: 1944659277 |
| ISBN-13: 9781944659271 |
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